Feedback and complaints

We welcome feedback, and we take complaints seriously. Telling us when something is not working helps us improve support.

How to raise feedback or a complaint

You can share feedback or make a complaint by contacting us at enquiries@empoweryouthoohc.com or 0422 186 412. We will acknowledge your feedback, work with you to understand what has happened and let you know what we will do in response.

Our full feedback and complaints process, including response timeframes and external escalation options, is being finalised and will be published here.